Shipping policy
Shipping Policy
Effective Date: July 9, 2026
Thank you for choosing our handcrafted woodworking products. Every item is carefully made, and many are customized for you.
Order Processing: In-stock items ship in 2–5 business days. Custom items ship in 7–14 business days. Holiday demand may increase processing times.
Order Confirmation: You'll receive an order confirmation and, when available, tracking information after shipment.
Shipping Rates: Calculated at checkout based on weight, size, destination, and shipping method.
Carriers: USPS, UPS, or FedEx.
Delivery: Standard 3–7 business days. Expedited 1–3 business days when available. Delivery dates are estimates.
Custom Orders: Verify all personalization before ordering. Changes may not be possible after production begins.
Shipping Address: Customers are responsible for providing an accurate address.
Lost/Delayed/Damaged: Check tracking first. Contact the carrier, then contact us. Report damage within 7 days with photos and your order number.
International Shipping: Currently available only within the United States.
Local Pickup: If offered, pickup instructions will be sent when your order is ready.
Questions: Contact us through our website or by email for assistance